Shipping policy

Shipping policy

Our shoes are in stock and ship from Paris within two (2) to three (3) business days of payment confirmation. A tracking number is emailed to you as soon as your order ships.

Delivery rates

• Mainland France: free delivery
• European Union: €25
• United Kingdom, Switzerland, Norway, United States, Canada: €35

We do not currently deliver to other countries. We cannot deliver to hotels or PO boxes, and the delivery address cannot be changed once the order has been placed.

Customs duties

For deliveries outside the European Union (United Kingdom, Switzerland, Norway, United States, Canada), any customs duties and local taxes are not included and are payable by the recipient on delivery.

Receiving your parcel

On receipt, please check the condition of the packaging and report any damage to us as soon as possible at leopoldine@leopoldinedegalzain.com.

Full details are set out in Article 6 of our Terms of Sale.